Monthly Archives: July 2018

Little Beau – Patient Experience

Beau just turned 5 years old on June 18th. She is the youngest of 3 girls, born at 3 pounds, she is the feistiest of them all. She LOVES to dance, sing, art, her family, and is obsessed with babies. She is always the kid jumping off of things, willing to try anything, and is pretty darn tough. 

Beau has had several broken bones. Previously, she had broken her forearm and most recently she fractured her wrist – which landed her an appointment at Rainier Orthopedic Institute. The first time she fell off a bed, and put her arm out to catch herself. This last time, a neighbor kid was pushing her in a stroller in her cul-de-sac (playing house), and she fell out of the stroller and landed on her arm. 

Michelle, Beau’s mom, found out about Dr. Puttler because many of her friends’ children have been to him before. He also has seen many of many of Michelle’s friends and her own husband for his knee issues. Michelle noted that, “A teacher’s husband at our children’s school had a lawn mower accident, and sure enough Dr.Puttler was the one to put him back together!”

During Beau’s time with Dr. Puttler, he did her x-rays and put her in a cast.

“Every time we have been to Rainier Orthopedic Institute, it has been a breeze,” says Michelle (Beau’s mom). “The staff is always very helpful and keeps us informed on the status of the doctor. I have never had to wait more than few minutes, and they have always made time to get us in right away when there is a concerning matter. Even at times when we have been in the ER with an injury, Dr.Puttler has taken his own personal time away from his family to get online and view x rays and let us know his opinion on what we should do. We really trust and value his opinions and advice.” In fact, many of Dr. Puttler’s patients report this kind of care from him – Michelle is no the first to tell of us how he goes above and beyond for his patients.

Following her x-ray and casts, Beau has, for the most part, been able to resume her activities like normal. Her mom notes, “We are always telling her to keep 2 feet on the ground to try and prevent a re-break, or a new injury.” She added that Beau, “is a wild one.”

A special note from Beau’s mom:

As a mom when you see your children in pain, you will do anything you can to try and make it better. When you can’t, it’s such an amazing feeling to know that there is someone who genuinely cares about your family, and knows what to do. I
remember walking out of the office thinking how lucky we are to have him as a
doctor, and how easy the process was to get my daughter on her way to being well
again. 

To conclude, in asking Michelle (Beau’s mom) if she would recommend Dr. Puttler, she responded, “All day, every day. I do all of the time.”

Michelle would like to leave Dr. Puttler with a special thank you:

“I would like to tell him that he is more appreciated than he knows. I know that the moms that I know, that know him feel the same. It’s so reassuring to have someone that we know will get us answers, or do everything in his power to get us to someone that can help us. His value and dedication to his patients and work are one of a kind. Can’t thank him enough for making us feel like our family is taken care of!”

In capturing little Beau’s experience from her mother Michelle, it became clear throughout this process that Michelle’s words are more profound and impactful than any re-telling of the story – so we decided to leave the story in Michelle’s words.

This is Beau and Michelle’s personal testimony to the quality care you will receive at Rainier Orthopedic Institute!

Also, Beau just received a trampoline for her birthday, and she fell off of it and broke her arm again. Who did she go to? Of course, Dr. Puttler. Despite Beau’s attraction to thrill, it doesn’t get her down. Check out a picture of Beau and how proud she is of her cast.